WellMore Holdings is a portfolio of fast-growing clean functional food and supplement brands, including Ultima Replenisher, Great Lakes Gelatin Company, Jade Leaf Matcha and FGO. The Inside Sales Manager will manage, oversee and support our inside sales representatives’ team. This includes building a high-performance sales team to ensure customer satisfaction.
The Inside Sales Manager will also monitor sales metrics and manage the entire sales administration process.
- Manage and oversee the work of inside sales representatives’ team.
- Coach, train, evaluate and monitor sales representative’s performance.
- Train sales team on how to prospect for new accounts, as well as grow existing accounts.
- Participate in assorted trade events with the broader sales team, where appropriate.
- Set and track sales targets and KPIs.
- Coordinate sales projects to meet deadlines.
- Execute sales analysis, prepare sales reports, and suggest improvements.
- Prepare monthly, quarterly, and annual sales forecasts.
- Use customer feedback to generate ideas about new features or products.
- Research and discover methods to increase customer engagement.
- Ensure sales, finance and legal policies and procedures are met.
- Build an open-communication culture inside your team.
Required Education and Experience:
- 5+ years of previous working experience as an Inside Sales Manager
- 3+ years’ experience in the Retail Food or Supplement industry.
- Hands on experience with CRM software and MS Excel
- In-depth understanding of the sales process
- Excellent communication, interpersonal and team management skills
- Strong leadership skills with the ability to develop, coach and motivate a team.
- Strong analytical and organizational skills
- Driven and ambitious individual with a strong desire to succeed.
- BSc degree in Sales, Business Administration, or similar relevant field