JOB FILLED - Director Customer Development - Specialty & Natural Foods

Job Description: 
Employer Introduction
CROSSMARK is a division of WIS International. As an organization we partner with clients in the Retail, CPG, Healthcare, Automotive and Events space to provide inventory services, merchandising, sales, marketing, OTC services and data analytics to help minimize expenses and maximize profits for our expansive portfolio of clients. Our total enterprise consists of over 45,000 employees across the US and Canada.
Possess a deep knowledge of Whole Foods, the competition and the marketplace. Be deeply connected from Operations, Merchandising, Shopper and Leadership. To be the "go to" person by the retailer's leadership team for best practices, innovation, and engagement. Lead CROSSMARK's brand with professionalism at all times. To have a bias for growth by driving sales and constantly exploring additional services which drive revenue and margin generating opportunities. Additional retail knowledge of Central Market a plus and additional retail responsibilities may be assigned from time to time.
Responsible and accountable for all retailer P&L controllable items. To include but not limited to – revenue, payroll, T&E
Provides leadership to team members with respect to employee, business, and ethical issues including cultivating positive team and growth environment
Deliver growth for CROSSMARK HQ clients at a rate greater than the retailer being serviced by the team
Responsible for effectively managing business relations with the retailer serviced by the team
Responsible for seeking opportunities for business growth beyond traditional HQ selling services, i.e. demos, retail services, marketing, etc
Must have a keen knowledge of Retailer ISE/Fairshare programs calculations/methodology and their financial impact on the team
Responsible for consistently evaluating the team’s Customer Managers and providing feedback to enhance performance
Responsible for the implementation and execution of client plans to drive maximum value
Owns the communication and transfer of knowledge about customer changes and insights to drive understanding across relevant CROSSMARK positions
Intelligently analyze, benchmark, interpret data across multiple sources to identify opportunities to promote/sell additional client products. As well as additional CROSSMARK services
  • Leadership and management skills
  • Results oriented
  • Problem solving
  • Interpersonal skills
  • Optimistic in uncertainty
  • Professionalism in every way
  • Growth oriented
  • Self-awareness
  • Customer service oriented
Education: Bachelor’s Degree or relevant experience
Experience: 5 years CPG industry experience with 2 years of headquarter selling experience
Specific Skills: Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPoint
Specialized Knowledge, License, etc: None
Supervisory Responsibilities: Customer Managers
Working Conditions: Office and field environment
Travel Requirements: 20% or less
Language Skills: English is the primary language skill, however, bilingual skills may be required based on business necessity.

Confidential Job: 
Last Resume Date: 
Tuesday, June 28, 2022 - 2:15am
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