Inside Sales Manager

Life Extension® is the health solutions expert that is translating scientific research into everyday insights for people wanting to live their healthiest lives. For almost 40 years, Life Extension® has pursued innovative advances in health, conducting rigorous clinical trials and setting some of the most demanding standards in the industry to offer a full range of quality vitamins and nutritional supplements and blood-testing services. Life Extension’s Wellness Specialists provide personalized counsel to help customers choose the right products for optimal health, nutrition and personal care.

This role is responsible for developing relationships and increasing sales of Life Extension products within assigned international and domestic wholesale accounts. The Inside Sales Manager places numerous outbound calls and conducts virtual meetings daily, with current and potential wholesalers.

Core Duties and Responsibilities

• Develop strategic relationships with assigned wholesale accounts to understand their needs and focus on increasing sales
• Expand the wholesale customer base by adding new wholesale accounts to achieve sales and growth objectives
• Qualify new opportunities, overcome objections, negotiate, and close business
• Resolve customer issues to maintain a high level of customer satisfaction
• Lead all aspects of the inside sales cycle to help expand customer revenue
• Provide pricing and product availability information to customers to ensure needs are being met
• Source new sales opportunities through outbound cold calls and inbound leads
• Develop leads and referrals by researching account prospects, identifying key players, and generating interest in Life] Extension
• Identify revenue potential for all assigned accounts
• Perform effective online demos with existing accounts and new prospects
• Create marketing and promotional plans that are specific for an individual account
• Collaborate with Wholesale Education Specialists to provide training for assigned accounts
• Meet or exceed quarterly sales goals
• Responsible for timely and accurate customer follow-up
• Prepare account sales reports and manage budgets, as assigned
• Participate in bi-weekly wholesale team meetings
• Minimal travel required (<5%)
• 2 onsite days per week is an essential function of this role
• Additional duties as assigned

Position Requirements:

• 3+ years of experience in sales capacity; Bachelor’s degree preferred
• 2+ years of experience in the natural products space; international experience strongly preferred
• Proven experience working with customers across a broad spectrum of cultures
• Excellent communication skills; fluency in a 2nd language strongly preferred (ideal languages include Mandarin, Russian and Arabic)
• Flexibility to work 1pm – 9pm EST 1 day per week to accommodate accounts in other time zones
• Experience working with customers across a broad spectrum of cultures
• Proven ability to negotiate and close business deals
• High energy, drive, a sense of urgency, and a positive attitude
• Detail oriented with superior time management skills
• Ability to manage shifting priorities in a fast paced, deadline-orientated work environment
• Proficient in Microsoft Office, including PowerPoint and Excel
• Proficient in CRM, Sales Reporting and Purchase Order entry systems preferred