Botanic Choice's Nutritional Health Experts: Meet the Experts
Our health experts include President Tim Cleland and Vice President Tammy Cleland.
Tim Cleland, President of Indiana Botanic Gardens, Inc. is a leading authority on natural health remedies and the great-grandson of founder Joseph Meyer. A voracious reader and herbal enthusiast, Tim stays current with all the recent nutritional studies and scientific research, then directs the team to develop new products based on these findings. Some of these products include best sellers NeuroSupport Plus, Thyroid Complex, and OptiGold vision formula.
“For four generations our family has been devoted to helping others lead healthier, happier lives through natural remedies,” says Tim. “I am thrilled that I’ve had a part in bringing products that have helped millions of people feel their best.”
Tim is proud to be a long-time member of the Natural Products Association, American Herbal Products Association and the esteemed American Botanical Council.
Since 1980 Tim has led the company along with his sister and Vice President Tammy Cleland.
Tammy Cleland brings expertise to quality control and testing to ensure only the best ingredients are used in all Botanic Choice products. An accomplished multi-tasker, Tammy also oversees supplier selection, a vital first-step in product development.
She says, “Our suppliers are well-known and respected industry leaders. Most have partnered with us for many years.” She requires all new suppliers be certified by an independent third party and meet her stringent quality control standards.
To stay up-to-date on emerging product developments, Tammy proactively seeks out new suppliers and attends numerous product and trade shows to bring the latest breakthroughs to her customers.
Under direction of the Vice President of Marketing, manage, service and grow the existing customer base and solicit new customers to generate sales of popular vitamins and beauty care products. Customers include retailers, independent distributors and other wholesale customers. We are a 112-year-old company with a stellar reputation for high quality and unique products. We are looking for a creative self-starter willing to try new ways to grow sales! The sky’s the limit!
Please provide your salary requirements - salary is negotiable.
ESSENTIAL JOB FUNCTIONS:
- Build positive relationships and manage the customer experience from lead generation through purchase
- Research and analyze new business opportunities locally, nationally, and abroad
- Practice exceptional customer service and address customer concerns, preparing any special documents requested
- Assist customers in building their business and growing sales
- Maximize the value of each customer by using techniques like upsells and automatic shipments
- Enter and maintain customer and account data into corporate system
- Answer incoming calls and emails, process customer orders and manage product and pricing information requests
- Negotiate account terms and price structure (as needed)
- Develop and implement sales strategies for outbound telemarketing and email campaigns and collaborate with the marketing team to develop special print and online promotional materials
- Serve as the expert and educator to customers on all Botanic
- Choice products and services
- Provide weekly sales and lead generation reports measured against expected KPIs
- Communicate amongst departments to ensure product availability, special packaging requirements, and all legal regulations are met
- Attend sales events as required to generate leads and represent Botanic Choice
- Establish/maintain the company presence on sales sites such as RangeMe
- Perform other related duties as required or assigned
- Some travel required
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
EDUCATION: Highest Level Required is High School; College Preferred
EXPERIENCE: Previous outbound sales experience preferred
Other Required Knowledge, Skills & Abilities:
Detail-oriented, ability to multi-task, negotiation skills, effective communicator both written and verbal, General computer knowledge with experience in Word, Excel, & Google Docs, proper telephone etiquette; ability to work independently; highly-motivated;
Bilingual in Spanish is a plus
Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.
This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.