JOB FILLED - Director of Operations: Ashland, OR

Description: Primary Duties/Responsibilities

• Provide inspired leadership for the operations team including maintaining a harmonious atmosphere and positive work environment
• Help promote a company culture that encourages top performance and high morale
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete safety and SOP audits; identify trends
• Prepare an annual budget, schedule expenditures, analyze variances, initiate corrective actions Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving bulk ingredients, inventory management, manufacturing products, equipment utilization, and shipping
• Analyze process workflow, employee and space requirements and equipment layout; implement changes
• Serve as primary point of contact when there are customer issues related to production; quality assurance procedures, compliance, or accidents and mishaps on-site
• Maintain a safe, injury/accident free and healthy workplace by establishing, following and enforcing standards and procedures, complying with all legal regulations, OSHA, Fair for Life and B Corp requirements
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Meet or exceed operations labor budget expectations
• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
• Responsible for all operations department managers and supervisors, with review/approval responsibility for all operations employees
• Establish and approve operational, facility and equipment contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies.
• Review and approve all operational invoices and ensure they are submitted for payment
• Communicate customer issues related to production and shipping with operations team and devise ways of improving the customer experience, including resolving problems and complaints following Fair for Life and B Corp guidelines
• Work closely with Leadership team to set and execute policies, procedures and systems and to follow through with implementation.
• Communicate all operating policies and/or issues at department meetings
• Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce undue expenses
• Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations
• Works with SER team to build an environmental management system to reduce our operational environmental impact
• Adhere to Banyan’s values and social and environmental responsibility principles
• Read and sign all applicable SOPs
• Read all relevant machine operation manuals, if applicable
• Follow all relevant OSHA and FDA regulations, as applicable
• Manage staff levels, wages, hours, contract labor to revenues
• Other duties as assigned

Competencies – Knowledge, Skills and Abilities

• Strong written and verbal Communication skills. Ability to give clear direction and feedback while conducting self in a manner that is respectful and supportive
• Building and leading a team that is committed to excellence and growth
• Ability to build consensus and relationships among managers, employees and across departments
• Warehouse layout design and flow
• Dietary supplement manufacturing, familiarity with setting up production lines, purchasing and maintaining equipment
• Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
• Ability to develop, implement and review policies and procedures.
• Ability to oversee operational budgeting, reporting, and planning.
• Understanding of necessary legal and regulatory documents.
• Math skills. Must be proficient with numbers

Qualifications 

• Bachelor’s degree in business, operations management or related field.
• 5+ years of experience managing operations in dietary/herbal supplements or food manufacturing
• Experience with FDA regulations, cGMP and USDA Organic certification a plus
• Proficiency in Microsoft Word and Excel. Comfortable learning new software platforms
• Proficiency/conversational skills in Spanish is helpful.

Physical Requirements (not limited to)

This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

• May or may not be required to move, transport and position items, boxes, products and related equipment and items up to 50lbs across the floor and warehouse.
• May position self and move across the warehouse to access and work with boxes and items on uneven surfaces, operate related equipment, occasionally ascends/descends stairs and/or ladders, positions self and must be able to remain in a stationary position when required.
• Must be able to detect, inspect, identify operational function of equipment, discern, determine, perceive, identify, recognize, convey, converse with, express oneself and communicate with team members and exchange information with or without accommodation.
• Sometimes a sedentary position, however, must be able to move, traverse, ascend/descend, and position oneself to access office equipment.
• Operates a computer and other office productivity machinery, such as a calculator, computer printer, fax, scanner and copy machine.
• Must be able to work around moderate noise level.

Commitment

This is a full-time position based in Ashland, Oregon and requires frequent travel to Albuquerque, New Mexico.

Compensation

• Salary is commensurate with the delineated duties and the candidate’s experience and ability.
• Banyan Botanicals' benefits package includes health, dental and vision insurance, paid vacation time, sick pay, 401k, and other employee incentives.

Contact

• Please have a look at our website and familiarize yourself with our company before applying: www.banyanbotanicals.com
• To apply, please attach your résumé and a cover letter.

Banyan Botanicals is Committed to Diversity and Equal Employment

At Banyan Botanicals, we honor the uniqueness of every person and believe that greater diversity strengthens our team. Banyan Botanicals provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, Banyan Botanicals complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.