Purity, Quality and Integrity, this is our Priority!
Mission statement: ‘Never trade your morals for your goals ‘guides all we do at Priority One.
We believe that those who compromise what they believe in t satisfy their goals will be dissatisfied with their accomplishments. Integrity brings satisfaction to both our clients and our family.
Priority One is a privately held company, founded, and operated bythe same family since 1988. We currently have three generations working together in the nutraceutical industry. We have not lost touch with you the health-care provider, and your patients. We are available to listen to you, and we value your thoughts.
Many companies claim quality, but true quality requires continual action. Our full-service CGMP manufacturing facility is certified under 21 CFR Part III. We are a registered facility with the FDA and are certified by the State of Washington for dietary supplement manufacturing. We would also like to note that our manufacturing facility has been approved in over ten countries for dietary supplement manufacturing.
We genuinely care about what is happening in your practice and strive to support you and your patients. Priority One has been pleased to serve you since 1988! We look forward too many more years of providing you with the tools for optimum nutritional health. Good health to you!
Key Responsibilities:
- Responsible for managing and developing inside sales in the supplement nutrition market
- Establishing phone presence including cold calls; creating rapport, networking, building, and maintaining productive customer relationships
- Leverage and utilize customer networks, resources, and tools via phone/web to expand connectivity and interest across key stakeholders with customers and prospects
- Maintain all call productivity, opportunity development, and lead response metrics
- Manage daily sales call activity to achieve sales and market share objectives
- Liaise between customer needs and internal resources (Technical support, outside sales, operations, planning, customer service, etc.)
- History of exceeding KPI’s in an inside/outside sales or customer service environment as well as the skills required to be highly effective in cold calling
- Current and potential sales customer portfolio monitoring sales development plans
- Provide market intelligence information
- Monthly reporting of KPI’s
Key competencies requirement:
- High School Diploma, Preferred Bachelor’s degree
- Previous experience in Customer Care
- Analytical Skills: ability to deconstruct information / draw conclusions – logical reasoning, critical thinking, communication, research, data analysis, and creativity
- Customer Focus: exceptional customer service skills, including strong listening skills
- Organization: Good organization and analytical skills and the ability to multi-task
- Communication: Excellent communication skills, both written and verbal; Strong communication skills (written, verbal (listening, presentation, negotiation)
- Proficiency in software: Microsoft Office, CRMs; excellent computer skills including Google Workspace, Work, Excel PowerPoint, MS, as well as CRM platforms; Confidence in learning new platforms
- Time Management: Ability to effectively manage time, prioritize tasks and work within deadlines
- Interactions with different people: internal (sales, production planning, logistic, accounting) and external (customers)
Other Requirements
- Must possess a valid U.S. driver's license
- Highly self-motivated, energetic, enthusiastic and presents strong work ethic
- Extroverted and comfortable with communications and long-term follow up with new contacts and existing customers
- Willing to take initiative and lead new projects
- Dedication to learning and cultivating new skill sets
- Problem solver and problem identifier
- Ability to maintain positive attitude even when dealing with rejection
- Eager and quick to learn new concepts
- Desire to advance in a sales-oriented career
- Knowledge of Supplement, nutrition, health industries and/or lifestyle is a requirement.
Remote opportunity, relocation not required, must be available for travel.