Jiaherb, Inc. is the largest natural ingredient manufacturer in China. We were founded on the simple principle of providing the highest quality ingredients backed by superior customer service and competitive pricing to the dietary supplement, pharmaceutical, cosmetic, and food & beverage industries. We are committed to offering our customers peace of mind through stringent quality control, perpetual inventory and complete regulatory documentation of all our products. We strive to develop new products in partnership with our clients and introduce more companies to the benefits of working with a large-capacity NSF-GMP certified supplier.
Jiaherb, Inc has an opening for a Technical Document Specialist at our Pine Brook, NJ office. This position requires you to be bilingual in English and Chinese.
Duties & Responsibilities
- Work daily with Microsoft Excel to transpose lab data and results to create final customer required documentation.
- Accurate review and comparison of results too internal and customer specifications and standards for products.
- Ensure accurate records related to non-conformances, deviations, customer complaints and CAPAs; work with functional groups to determine root causes for process issues related to products and services.
- Support activities and documentation related to corrections, corrective actions and preventive actions to correct and eliminate the potential for non-conformances.
- Participate in Internal Audits and supplier audits as necessary.
- Act as liaison between U.S. based sales team and our quality department at our headquarters in China.
- Coordinate and manage 3rd party lab testing as required
- Maintain and update JDOC system (Jiaherb Proprietary Internal Document Management System).
Qualifications & Skills
- Fluent in Chinese and English (100% Bilingual)
- Professional and excellent Microsoft Excel & Outlook skills
- Bachelor’s degree in Chemistry, Food, Biology, or other scientific discipline. 1-2 years of previous related experience is preferred
- Practical knowledge of HPLC, UV, HPTLC, FTIR, GC, and Micro Testing is preferred.
- Knowledge of SOPs, cGMPs and current FDA regulations is preferred
- Excellent analytical, problem solving and logic building skills
- Good written communication skills. Highly capable of prioritizing work and multitasking
- Must be flexible and adaptable to change and working hours when needed.
- Ability to work independently in a fast paced environment under pressure
- Experience working in a quality control laboratory of dietary supplement industry with adherence to Good Manufacturing Practice Regulations of FDA is highly desirable.
Please submit resume, cover letter, and compensation requirements** when you apply.
**We will not consider applicants that do not submit these requirements. Please note that only candidates of interest will receive a response. Thank you.