JOB FILLED - Director of Operations/Owner

Job Description: 


DIRECTOR OF OPERATIONS - Natural Health Education

We are seeking a results-orientated entrepreneurial leader with proven success in Operations within the online training industry and a solid understanding of Naturopathy to join our team.


Does all of the following describe your career experience:
  • Are you a critical thinker and adept negotiator with skills and experience in improving operational and financial performances? 
  • Can you identify deficiencies and potential opportunities within business units and commit to implementing your ideas with a team?
  • Is your core skill-set developing innovative and cost-effective solutions for enhancing competitiveness and increasing revenues?
  • Do you have in-depth knowledge of maintaining brand and reputation within the distance learning Natural Health industry?
  • Do you possess exceptional planning, organizational & interpersonal skills while using a collaborative leadership style?
  • Are you looking for the Potential for Growth & Ownership Opportunities


Advanced computer proficiency with MS office, Mac software and Google Suites.
Responsibilities & Duties: 
  • Oversee daily operations and provide supervision to a rapidly scaling company in an energetic, creative atmosphere where you will help build and create processes for success
  • Plan, develop and implement strategies for operational management to meet organizational performance plans and gross margin targets within agreed budgets and deadlines
  • Collaborate on defining and fostering the Company Culture, leading by example. You are one of the principal stewards here, ensuring that others are involved, invested, and positively contributing to this critical area of success
  • Collaborate with other Directors and Virtual Team Members to create a cohesive Leadership unit; whose highest priorities are achieving goals and becoming a more effective team together
  • Plan and monitor the day-to-day metrics of business to ensure success
  • Design and implement business strategies, plans and procedures
  • Develop and execute annual operating plans 
  • Set comprehensive goals for performance and growth
  • Establish policies that promote company culture and vision
  • Oversee daily operations of the company and the flow of work 
  • Lead employees to encourage maximum performance and dedication
  • Evaluate performance by analyzing and interpreting data and metrics
  • Manage relationships with partners/vendors
  • Create systems and processes to successfully deliver against operational targets and KPIs
  • Manage and oversee team across roles providing coaching and support.
  • Quickly learn new concepts and technologies and convert them into customer solutions

Background and education in natural health is beneficial with responsibilities to include: 

  • Overseeing all team operations, website, etc. with a flexible mind-set and ability to take on new challenges as they occur. 
  • Ability to think creatively & strategically while coordinating with the founder to implement & take lead in marketing strategies. 
  • Maintain awareness of market & industry trends. 
  • Ensure plans of action are completed on time & within budget; while displaying initiative & ownership of projects  
  • Establish clear goals & objectives for all operational areas. 
  • Define & delegate responsibilities to the virtual team while providing guidance & direction. 
  • Candidates for this position should have extensive experience leading & possess strong written & verbal communication skills. 
  • Attention to detail with solid customer service orientation focus.
  • Event coordination skills & ensuring technology, video, etc. is working at events.

TOP 10 qualifications:

  1. Demand Planning, Creating and enhancing SOP's
  2. Operational fluidity - the ability to thrive in a fast paced environment
  3. Project Management- Software
  4. Procurement /Contracts
  5. Market Share Innovation- an integral role in the evolution of our company
  6. Business Development
  7. Client Retention & Relationship Cultivation
  8. Kartra Online Systems Implementation
  9. Marketing in the digital world
  10. Desire to partner and engage in ownership potential
Expire Date: 
Tuesday, October 13, 2020

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